I’ve experienced this in several different countries so it’s not just one or two services. We could be sitting near the front door eating and be able to look outside when the tracking will change, in real time, to say they failed to reach us. It’s clear as day no one even showed up. Why not just be honest and say “we can’t get to it today. Trying again tomorrow.”
They have to know that half the time the resident knows they didn’t even try? Shit happens. Sometimes there’s just too many packages and you can’t get to them all. No need to lie.
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Happens here all the time. It all comes down to workload. It’s terrible behaviour and totally unacceptable but you can understand it.
If they have too much to deliver they’ll just pull up to the top of the driveway to get their GPS system to record that they attempted a delivery, then they’ll put a prefilled attempted delivery card in the letter box.
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