I’ve experienced this in several different countries so it’s not just one or two services. We could be sitting near the front door eating and be able to look outside when the tracking will change, in real time, to say they failed to reach us. It’s clear as day no one even showed up. Why not just be honest and say “we can’t get to it today. Trying again tomorrow.”
They have to know that half the time the resident knows they didn’t even try? Shit happens. Sometimes there’s just too many packages and you can’t get to them all. No need to lie.
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So I briefly worked for hermes (they didn’t pay me correctly so I quit). On a daily basis you’re expected to deliver 150-200 parcels. Some places might not have immediate access and wasting X amount of time trying to get in isn’t worth it for one parcel.
More likely, they’re behind on deliveries and they can’t find your one parcel among dozens. It’s easier just to mark it as not home or whatever the designation is.
Every X amount of parcels is expected to be delivered in alloted timeslots. So if youre scheduled for 2.30 and its 3.00 the drivers gonna hit next. Sucks for the recipient but deliveries can be fucking hectic and stressful and some people just want to get home
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