I’ve experienced this in several different countries so it’s not just one or two services. We could be sitting near the front door eating and be able to look outside when the tracking will change, in real time, to say they failed to reach us. It’s clear as day no one even showed up. Why not just be honest and say “we can’t get to it today. Trying again tomorrow.”
They have to know that half the time the resident knows they didn’t even try? Shit happens. Sometimes there’s just too many packages and you can’t get to them all. No need to lie.
In: 1
Most often it seems to be the actual courier wants to end their day on time and is given a workload that isn’t realistically manageable. They get in trouble if they do not make it through all of their deliveries so they cut corners to fit it all in, instead of taking 2 minutes to go to the back of the truck and find you parcel then spending another 2-5 minutes knocking on your door waiting for you to answer, making polite small talk, and handing you the package they just spend 1 minute jumping out walking up to the door and leaving the missed delivery slip. If they know they cannot make it to all their stops in their shift and don’t want to stay late they may also just mark it as a missed delivery without even going to it
Latest Answers