Why do emails include the previous email in your new email?

Question

When you reply to an email, it will include the entire previous email thread in your reply to that email.

Why does this happen when most email clients are able to show email threads, making this seem kind of redundant.

In: 0

Answer 1

For business, this is a great way to keep track of the entire conversation. Some people may be added later and to allow them to see the entire thread allows for transparency without having to catch someone up. It’s always best practice to get everything confirmed in writing, this included email. Keeping it all in the same spot prevent people from having to track down other parts of the discussion.