why do error messages go like “install failure error 0001” instead of telling the user what’s wrong
In: 1812
Others have explained why this happens, but I still think its a pretty terrible error message. Reasons:
1) It doesn’t identify the failing module. Often times when working on a complex software stack I’ve had real trouble just figuring out where the error came from.
2) I work a often with elderly people. They see a message like this and they assume they’ve done something wrong and are very frustrated that they cannot figure out what to do next. The message should say something to indicate that this is *not* an error caused by the user, and suggest that either the user try again another time, or call reach out to customer support, **and give contact info**.
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