Why do online retailers send you an email that a product was “shipped”, when the status is just label created or carrier awating package etc.

1.04K viewsOther

Why do online retailers send you an email that a product was “shipped”, when the status is just label created or carrier awating package etc.

In: Other

19 Answers

Anonymous 0 Comments

I’m an online retailer. We ship it when that email is sent out. However the shipping company might not get a scan on it for a day or two, so it shows label created, waiting on package. However lots of things can affect this. USPS in my area had their sorting machines go down and they were hand sorting everything. This caused massive delays. People calling in saying the USPS didn’t have the package. It did. It just wasn’t getting scanned till it arrived at the final destination hub. It’s a hassle sometimes.

You are viewing 1 out of 19 answers, click here to view all answers.