Why do online retailers send you an email that a product was “shipped”, when the status is just label created or carrier awating package etc.

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Why do online retailers send you an email that a product was “shipped”, when the status is just label created or carrier awating package etc.

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Anonymous 0 Comments

I think it helps to think of how the transaction would work with a small company. You make an order. They package your order up, and put a shipping label on it. They drop it in a mailbox. Sometime later, the parcels in that mailbox are picked up, scanned into the postal system’s computer, sorted, loaded onto trucks, and eventually make their way to your door.

From the point of view of the retailer, that package was ‘shipped’ when they dropped in into the mailbox. They may even count it as ‘shipped’ when it’s packaged and dropped into a box by the door for the next trip to the mailbox. Even though it’s not in the hands of the courier quite yet, the shipping process has started.

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