Why do online retailers send you an email that a product was “shipped”, when the status is just label created or carrier awating package etc.

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Why do online retailers send you an email that a product was “shipped”, when the status is just label created or carrier awating package etc.

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Anonymous 0 Comments

Because the label being created is the system interface they have on their end. If you wanted notification of when it was actually picked up and moving, the business interface would require UPS or FedEx etc to interface directly with their system and your order. Now imagine UPS / FedEx have to do that with every business that ships. Integration to hundreds or thousands of different ordering systems would be very expensive and difficult to maintain

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