Why do online retailers send you an email that a product was “shipped”, when the status is just label created or carrier awating package etc.
In: Other
The main reason is that they are autogenerated when you print the shipping label through your shipping software. When the carrier picks it up they just scan it into their system which is not connected to the retailers shipping system. To send you an email when the carrier picks it up would require manually sending out emails. Amazon maybe able to do something like that automatically but most small businesses won’t have the desire/need/resources to do it.
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