Why do some business are quick to take your money but slow on refunds
In: Economics
99.5% of transactions are your money => business. This is where all the energy is expended on optimal speed, even if it involves paying fees to the likes of Visa. The other transactions, well they just don’t rate the finance and engineering effort to make them fast. Until people start picking Business A over Business B because A handles returns faster, nobody can make a business case for spending money to optimize refunds.
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