Why do some office phone have the big handle on the back of the handset about the same size as the phone? Is it for better grip? It doesn’t seem like it would be more effective just more cumbersome.
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Like [this](https://static.grainger.com/rp/s/is/image/Grainger/52RP88_AS01)? It’s a shoulder rest. Makes it more comfortable to hold the phone clamped between your head and shoulder so you can have both hands free while you talk.
these were popular before headband earphones. ATT had a monopoly on telephones and not much innovation.
If you had to converse with a customer and take down notes or fill out forms you needed to have hands free to shuffle stuff around. Cocking your head over so far to wedge the phone against your shoulder got old. That handle was a help.
Even for average personal home phone users, the old phone co never thought of a speaker phone, so if you had to call a business and get put on hold for…ever… you had that handset against your ear all…that…time.
I remember getting a phone with an ear piece and microphone, hard wire but still soooo much movement.
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