Once you’re served, the clock starts ticking before you just automatically lose the case if you don’t respond. That comes with serious legal consequences, so the court wants to be very sure that you actually get the notice and know what it is and what you have to do.
Therefore, they only allow service via specific methods. In some states, the court doesn’t allow service by mail (because there’s no proof of when/if you receive the mail). In those states, you have to hand serve somebody.
If someone knows that a lawsuit is coming their way, they might try to take advantage of this rule by making it hard to locate them and serve them the summons by hiding, running, etc.
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