Why do you need a photo ID to withdraw money from a bank, but not from an ATM?

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Putting this under Other because it’s not really Economics.

I guess this is a question about banking security. Most people don’t withdraw past the ATM limit anyway, so why do tellers insist on seeing a photo ID even though the customer could easily withdraw that same money from an ATM without that step?

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14 Answers

Anonymous 0 Comments

In the past (not sure if it’s still the same, also depending on where in the world you are) :
With an ATM withdraw, it’s was only the card owner, not the bank, that is responsible if their card was used fraudulently. (i.e. it can be up to them to prove their card was stolen/used without consent.)
But at a bank, the teller is also held responsible if someone is trying to withdraw funds using a stolen card. So in some cases, as an extra layer of security, they do a visual check of identity to make sure the person is who they say they are.

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