why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

Question

A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

In: Other

Answer 1

They ask because it gives you an opportunity to tell them of any specific injuries you’re aware of, which can help the responding ambulance or ambulances better prepare to help.

They send one when you say you don’t need one because you may be wrong.