why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

Question

A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

In: Other

Answer 1

Local protocols, I was a volunteer firefighter and whenever there was an automatic alarm we’d have to respond, even if the owner called in saying it was them just cooking. Just so we’d have eyes on scene