why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

Question

A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

In: Other

Answer 1

A non US tidbit:

Here there’s a 3 second “112 please hold” before each call. Which apparently filters out most prank calls. As the records show a lot of people just hang up hearing that.

Also the “Do you need an ambulance” question is a lot harder to work with for an aspiring Bart Simpson wanting to do some dumb prank call and clog up the lines.