why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

Question

A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

In: Other

Answer 1

I live in a medium-sized town, our town does the fire and EMS/ALS with our own ambulances.

The basic call is always a fire truck and an ambulance. The ambulance goes in case a firefighter is injured/or they’re needed after all, and the fire truck goes with the ambulance in case they need extra manpower to move/transport a patient. Granted, my town is 10 square miles (and kinda rectangular), so it’s not like any given call is all that far to go.