why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

Question

A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

In: Other

Answer 1

They will dispatch for a fire, but the fire brigade actually requests it in case of chances of smoke inhalation, etc.

People aren’t always fully aware of their predicament when they are hyped up on adrenaline – they may be coughing and not even realise it.