why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

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A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

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28 Answers

Anonymous 0 Comments

Triage.

If you’re calling because your neighbor just cut their arm off by accident, both you and the operator are aware that an ambulance is needed as soon as possible; even arriving a minute later could mean death.

If there’s a possible fire, that means there’s possible smoke inhalation, but it’s not something as time-critical; ten minutes won’t make a huge difference.

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