why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

Question

A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

In: Other

Answer 1

they’re just asking if you know if any one is injured. sometimes the fire dept requests the ambulance joins them for whatever reason