why does 9-1-1 ask if you need an ambulance if they plan on sending an ambulance regardless?

Question

A fire alarm went off, the operator asked if we needed an ambulance and we said no but they showed up anyways asking if we needed medical assistance. What’s the point of asking?

In: Other

Answer 1

I can’t say for certain and maybe different areas handle things differently; but the only reasons I can think of is either you were somehow not very convincing when you said you didn’t need an ambulance, or some other details you provided caused them to send one just in case.

I’ve called 911 plenty of times without having an ambulance arrive.