Computer engineer here!
When you exit a program, it tries to do some clean up before it shuts down completely. If the program is already having problems, it may not even recognize that you asked it to shut down and never gets to that step. As a result, it either doesn’t quit or it takes a long time.
One of the things your operating system does is pause and resume different programs really quickly so that you can run multiple things at one time (like listen to music and surf the internet). When you kill a task through the task manager, you are telling the operating system to remove that task from its todo list and give back the RAM.
X’ing out of a program means you are requesting that the program end itself. If the program isn’t working, it may not be able to do anything at all, including closing itself.
Using the Task Manager means you’re asking the computer to close the program. Your computer is still working, even if the program isn’t, so the computer can carry out the close command where the program can’t.
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