Why does it take game developers so long to fix very obvious bugs/issues?

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Not trying to criticize anyone, just curious about the process.

When I report a bug that the developer acknowledges, why does it take so long to fix it? For example, 2 months ago I report a bug where the characters weapon disappears in this very specific area. 2 months later, after several updates, the bug is still there and the response I get is, “we are still trying to find a fix for this”.

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Anonymous 0 Comments

Obvious to the user is not always an obvious cause and ever farther removed is a solution. Like your weapon disappearing.:A dev needs to know if it just isn’t being displayed, is non-functional, is removed from the player or from the game entirely. And then they need to know what the area has to do with that. And the dev needs to track down the exact internal chain of events that leads to the disappearing. Is it the loading of the new area, the leaving of the old one, is the character changed, are the resources reloaded? etc. Once you’ve got it really nailed down to a specific event with a specific state you can start stepping through the code watching for the weapon’s disappearing behavior. And finally you see that the size of the list of weapons is limited in this area differently than others and this particular weapon was the last in the list so it was dropped. So you resize the list and now you can’t enter the area at all without the game crashing so you revert and decide to solve it later.

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