Why does it take so long for a company I bought something from to refund me? They say it can take up to 10 working days. Why can’t it be paid back immediately as quick as I paid them for the original order?

Question

It was an item that was never in stock to begin. They weren’t sure how I managed to place the order. I paid with a straight bank transfer, no debt or credit.

In: 136

Answer 1

There is a common scam where you are selling something online, and a person offers to buy it, overpays, and asks you to send the balance with the item. Then it turns out that their original payment was not real, and you are now out both the item and the ‘refund’.

If a company did offer instant refunds, it would be possible to use that to pull off this scam, and scammers would very quickly discover when an item was listed but out of stock.