why food takes a lot less time to be delivered in drive-thrus as opposed to ordering them in dining rooms?

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Whenever I order something at, let’s say, Wendy’s, the food always takes around 10-15 minutes to be delivered, but in drive-thrus, they’re always ready the second I’m at the window.

The obvious answer would be that all food is pre-prepared for orders, but if that’s the case, then why do in-restaurant orders still take noticeably more time than drive-thrus to come out if it really is made in advance?

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7 Answers

Anonymous 0 Comments

I haven’t worked in fast food in years. In the drive thru, food is bagged, condiments added, and passed thru the window. Inside is more about presentation. You don’t want the fries cold, so they don’t get scooped until the burger is ready. I know not all restaurants care, but that’s how we did it.

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