Whenever I order something at, let’s say, Wendy’s, the food always takes around 10-15 minutes to be delivered, but in drive-thrus, they’re always ready the second I’m at the window.
The obvious answer would be that all food is pre-prepared for orders, but if that’s the case, then why do in-restaurant orders still take noticeably more time than drive-thrus to come out if it really is made in advance?
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Lots of good answers, but I would like to add this . . .
More and more you are seeing cars being asked to pull off to a restos “waiting area”, as fewer items are pre-prepped as used to be. This is more prevalent for “lunch/dinner” items than for breakfast ones, but many franchisees simply do not want to risk the wastage costs that come from having to dump fries, etc. This is particularly true now that cook times are precipitously faster than even just a few years ago.
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