Whenever I order something at, let’s say, Wendy’s, the food always takes around 10-15 minutes to be delivered, but in drive-thrus, they’re always ready the second I’m at the window.
The obvious answer would be that all food is pre-prepared for orders, but if that’s the case, then why do in-restaurant orders still take noticeably more time than drive-thrus to come out if it really is made in advance?
In: 1
Other comments are correct but since Covid I’ve seen a few changes:
Drive thrus more often kick you out of line to wait for something. It’s likely they count the order fulfilled when you pull away.
Drive thru lines are longer due to a shortage of workers. It’s been personally faster for me to run in and grab my food than wait in a drive thru.
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