why is hold music scratchy?

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When you are on hold for some businesses and they are playing music, why does the music cut or fade in/out, and sound scratchy? Like old radio interference?

In: Technology

2 Answers

Anonymous 0 Comments

Because they have no reason to update those systems. They aren’t going to put money into make it a better sounding system when the only reason it is there is to let the customer know that you are still connected to them and they didn’t just hang up on you.

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