I know this!!!!
I saw this in The Economist a very long time ago and the title of that small article was “You re getting a fifth blade… whether you want it or not!”
Gillette had a graph that showed sales vs number of blades, and that graph went up. Marketing department forced them to add blades because “it increased sales”. Causality doesn’t matter: the graph was clear.
NOTE: here it is! https://www.economist.com/science-and-technology/2006/03/16/the-cutting-edge
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