why McDonald’s ice cream machine never works?

Question

Seriously. It never does

In: Other

Answer 1

in my experience as an employee: the machines have a required heat treatment cycle that takes 3-4 hours to complete and must be repeated if it fails (such as if it was left unprepared). as such, early mornings aren’t a time we served ice cream

the display on the machine used a slightly technical language: telling a user what the issue was rather than providing steps to correct it, so many of my crew wouldn’t be able to recognize what an easily corrected fault condition was.

major issues such as failure of the refrigeration system would lock the machine out entirely, and replacing parts or other servicing was above my pay grade.