Neutrinos are one of the very smallest particles, and have no charge. They don’t interact with things very often, it’s not unreasonable for a neutrino to pass through the entire earth without colliding with anything.
The equipment has to be extremely sensitive to detect anything, so terrestrial radiation, electric fields from power lines, all kinds of things can interfere with it. Underground the equipment is isolated from those interferences but still just as likely to catch a neutrino
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