I just got a new internet plan (I live in Canada) according to the sales person on the phone this plan has unlimited bandwidth and comes with 150Mbps which will cost $75/month.
Problem is, I tried 3 different speed test websites and my own ISPs tester it averaged around 20 Mbps on the other sites, 40 on ISPs tester.
Does this mean I’m not getting what I signed up for?
Also why is it that the speed is slower if I connect the ethernet cable compared to over the wifi
Thanks
Edit: Thank you for all your replies, I will see what can do, i.e test all the stuff that needs testing or double checking. Then probably contact my ISP if all else fails.
Cheers,
In: Technology
If anything speed test servers read high. Ookla and other major testers will set up test servers that should be really fast to connect to and don’t represent what you should really expect with much more distance connections that require more hops.
If you’re not getting anywhere near your advertised speed (within ~80% of it) then you have a problem with your ISP, or potentially with your own network.
*edit* Looking a bit deeper… if you provided your own modem, it’s possible that you are using a DOCSIS 2.0 Modem (aka older tech). Those have a top speed of ~40 MBPS. You may need a newer modem. Your ISP should be able to confirm the model of the model you brought for yourself if that’s the case.
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