Do they have employees walking down each isle at closing? Isn’t there a chance somebody still walking on a different isle then they are?
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Worked in a supermarket, we closed the doors one way (so the sensor opened the door on the inside, but not on the outside, so people could still leave). As supervisor, I usually did a check through the store like 10 minutes after closing. Both to check if there were customers and to direct staff to focus on stocking / cleaning.
We always had like 1 or 2 older people that were a tad slow, so we always helped them out. Not only to be polite and helpful, but also to get them out of the store.
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