eli5 Why does cell phone service sometime get worse in areas with more people?

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We went to Disney World and my phone showed that I had full bars of 5 G and nothing would load. I’ve heard that it has something to do with the amount of people in the area but that doesn’t make sense to me. Can you please help me understand?

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Anonymous 0 Comments

The cell tower has to split its speed between everyone connected to it. The more people, the slower each person’s speed

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