How are emergency numbers (e.g. 911) handled near borders of countries?

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What happens if the calls get to the other country?

In: Technology

4 Answers

Anonymous 0 Comments

I assume you’re talking about cell phones in this case. The issue exists not just on country borders but locally as well and is handled the same way. When cell phone companies deploy new towers they have to submit paperwork to 911 centers with am address and coordinates for the tower as well as showing antennas and the direction and coverage angles. The 911 center then tells them the info they need to route 911 calls properly. However when it is on a border that form first goes to the 911 center where the tower is located and they make the determination based on the antenna direction and width of the signal which antennas they’re going to accept coverage for, with some additional back and forth the neighboring 911 center will take responsibility for the other antenna/s. Often you have where an antenna covers both areas, in that case it is a judgement call based off of population and other factors such as roads as to which one they route the call to. It isn’t set in stone and based on call volume they could change that down the road. In the event that a call does end up at the wrong 911 center once the dispatcher figures that out they can route the call to where it belongs.

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