I used to think it was some kind of process like a cashier till where the dealer would pick up a tray with X amount of chips, and then have to turn it in where everything is counted and reconciled somehow.
But I saw in a movie (never been to a casino myself to gamble) where one dealer would just walk up and tag-out another dealer and take over their spot. It made me wonder how everything was accounted for.
What’s to keep a dealer from slipping an extra $500 chip every once in awhile to their buddies?
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Lower denomination ($25 and lower) are barely tracked. Higher denomination ($100 and higher) are tracked much more closely. A running total of the amount of chips in the rack is kept by the supervisor in that section. Most casinos have an individual touchscreen computer on each game. The supervisor keeps track on that computer of what is in the current bankroll. If a player wins and/or walks away with chips, they subtract those chips from their running tally. If a player comes to the table with chips from another game and loses them, the supervisor will add that to the tally.
It is difficult to steal any high denomination chips without the supervisor also being in on it, since they would know that one (or more) is missing because they have a running tally of what is supposed to be there. This is why, when a player “colors up” or converts their chips to a higher denomination, the dealer break down the chips, bring out the higher denomination chips, and call supervisor over to verify it. Once verified, the dealer will send out the color up and the supervisor will deduct these chips from their tally on the computer.
Source : 15 years dealing experience, current Las Vegas strip dealer.
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