Executives aren’t focused on the specific processes that take place in an individual factory/warehouse. The staff working in that factory, their managers, and the directors over them care about the details of that location and likely the directors only care if things are terribly off. As you get higher you care, “is X factory producing Y value?” Then as you get even higher in large companies it would be “Is the repair business producing Z value?”. If it’s not, the executive tasks the directors to sort it out. They work with managers and (in an ideal world) the line workers to create and implement a plan. The executive doesn’t have the time or interest to understand those details at that point.
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