In a system without unions, companies are often able to use their size and power to take advantage of their workers. Those workers feel powerless and alone and unable to negotiate better conditions.
A union is a way that the workers say that they want to use their numbers to negotiate as one collective unit. This restores some balance to the equation. The workers agree that the union will represent them in negotiations, and they will all accept the terms that the union is able to agree.
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