It’s because the player plays first.
Lets imagine a player who plays with the exact same rules that a dealer does (when to hit, when to pass, ect). Lets create a situation where the dealer and player get basically the same cards.
Dealer deals K and 7 to the player. Dealer deals Q and 7 to dealer. (both have 17)
Player plays first, knows they have a 17 so they hit. Get a J, so bust.
The game is now over, the dealer does not draw a card, player has lost and dealer has won.
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