The 80/20 Rule and it’s application

Question

I have read a lot about it and I just still don’t understand it. I feel incredibly stupid whenever I see it come up somewhere and I know it’s name and I know that I’ve read about it, but I still don’t know what it is.

This has gone on for almost a year now.

Help.

In: Other

Answer 1

Its a little like murphys law. Like 80% of your problems come from 20% of you’re processes.

Or 80% of your complaints come from 20% of your customers. Most of them don’t complain much, but the ones who do complain a lot.