Imagine you work in a factory and complain to the owner about poor conditions… he’ll just fire you and hire somebody else who won’t complain.
Imagine all 500 workers in the factory together express their concerns over poor conditions. He’ll be much more likely to address the issues because he can’t just fire and re-hire an entire factory full of workers. That’s what a union does… speaks on behalf of the entire workforce as a collective.
This gives workers more leverage in the relationship, to demand better pay, better working conditions (safety, realistic quotas, hours, etc).
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