There was an old tall building in NY who had a lot of complaints about how slow the elevators were. The building hired a firm to make the elevators faster. After a couple weeks the firm installed floor to ceiling mirrors at the elevator waiting area. When the building asked how mirrors were going to make the elevators faster, the firm said “they wont, but people wont care because they are going to be looking at themselves.” The firm was right. Complaints dropped by 3/4.
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