Why is call hold music always so distorted?

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Do they use crappy quality music or is it something about it being sent through multiple things to get to the user on the call, that makes it shitty quality in the end?

In: Technology

4 Answers

Anonymous 0 Comments

The frequencies used in telecom are optimized for the specific frequency range of the human voice.

Music often encompasses a wide variety of frequencies, so it has to be crushed and compressed into a narrower frequency range in order to be transmitted over the phone. The effect is like trying to listen to an orchestra through a pipe.

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