Why is customer service waiting music on the phone so low quality?

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Why is customer service waiting music on the phone so low quality?

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7 Answers

Anonymous 0 Comments

A phone line is not a high-fidelity audio source. You don’t really notice when all that’s happening when someone is speaking to you, but if you’re trying to listen to music on it, it’s not going to sound great. For that reason, they’re not going to bother using the highest quality audio reproduction equipment to play that music in the first place, which makes the problem worse.

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