Why can you sign up for an email list instantly but to unsubscribe it can take up to 10 days? Is there an actual technical reason or is it a sales tactic to try to make you reconsider?

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Why can you sign up for an email list instantly but to unsubscribe it can take up to 10 days? Is there an actual technical reason or is it a sales tactic to try to make you reconsider?

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Anonymous 0 Comments

Having managed email servers before, the answer is going to be it kinda depends.

It’s mainly boiler plate kinda text that has become ubiquitous, just like automatic messages on phone systems talking about their higher than usual call volume. It may have had its origins back when removal from the send list required worker to manually remove you.

Most of the time as soon as you hit unsubscribe you will stop getting emails.

Some reasons you may continue to get email: Emails have already generated and are sitting in queue, the company wants to keep sending you emails for multiple days after you say you don’t want them, you only unsubscribed from a subset of the emails, they are spam emails and when you ‘unsubscribe’ they send you more emails since you have confirmed your email is active.

Couple of things to remember with technology is that it takes effort to maintain and keep current which a lot of companies don’t do very well ( or at all), and even if there is a technical capability to do something it might be something which the company has not set up or paid to have set up or managed, and much of what you read on websites or emails is not coming from the service owner (in this case email server owner) but rather something written by the website owner (owner meaning responsible person or vendor within or hired by a company).

And as noted above there are just a lot of little things in the world which exist not because of any particular cause but rather out of inirtia.

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