Why does being on hold make us so angry?
In: Other
Lack of information on how long this will continue.
Lack of respect to you on a personal level in that no one can be bothered to talk to you, so your time is less important than their time.
Information about did you know you can go to our website… If I could do what I want to do on your website I would have already be doing it. So you are treating me like an idiot.
Music is not only poor quality, but looped into an awful repeat so you can predict what is going to occur.
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